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Revolut

Revolut

www.revolut.com
What is your customer experience with Revolut?

Revolut Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Revolut has 1.9 star rating based on 589 customer reviews. Consumers are mostly dissatisfied.

  • 13% of users would likely recommend Revolut to a friend or colleague.

  • Rating Distribution
  • Pros: I will comment when my problem is sorted, Online banking, Transfer money.
    Cons: Cant contact customer support, Almost impossible to contact someone when theres a problem, Lack of customer support and almost impossible to contact anyone.

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Media from reviews

Revolut - I wanna figure out what going on whit mine account I didn't use for while
Revolut - ScammedRevolut - Avans from£300Revolut - Remove systemRevolut - Remove systemRevolut - Nobody answer just the robot ,i need live agentProblem with adding money from revolut to paypal
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Top Revolut Reviews

Positive Review

"I wanna figure out what going on whit mine account I didn't use for while"

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Hey, my name is David Kundrat, and my personal number is 961023****. I don't have any information to get my bank account or app to the Revolut. I would like to...

Critical Review

"Get back into my bank"

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I need someone to speak to. I'm locked out of my Revolut and have been for years, but I need someone I can speak to, not an automated service. Thanks.

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David k Yjl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I wanna figure out what going on whit mine account I didn't use for while

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Hey, my name is David Kundrat, and my personal number is 961023****. I don't have any information to get my bank account or app to the Revolut.

I would like to have my old account; still, I have the debit card, and I would like to start using my Revolut bank account.

I have had this account for a while already, but I wish to have the same account now. Do you think this is a possibility?

View full review

Preferred solution: Apology

User's recommendation: I would like have revolut account again

Nelapudi P

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Scammed

Revolut - Scammed

Hi, someone used my Apple account and paid to Revolut. So kindly stop the payment and help me get back my money.

View full review
Loss:
$1350

Preferred solution: Full refund

rasmussen m

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Nobody answer just the robot ,i need live agent

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Revolut - Nobody answer just the robot ,i need live agent

My card it s restrictez because of lak of Information but my Information are corectly put . And my id it s good ,my number it s good all are corect put .

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Preferred solution: Apology

User's recommendation: They don t response

Puto P

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Revolut Falsely Reported Me to CIFAS – A Nightmare Experience

avoid avoid avoid - never bank with revolut

review: revolut falsely reported me to cifas a nightmare experience

i totally understand that all banks and other financial institutions have a duty of care and protecting themselves and safeguarding themselves and others from financial fraud; however, they have turned this into a joke! a payment was paid to me, and they raised a request for me to provide the information and source of the funds. they held the money, and I gave them the information, including the information and contact information of the person who had paid me. it was a payment of £2800.00, not a big amount, and they completed their review and happily released the payment, and my account was back to normal. then, a few days after, I received an email to say they are closing my account, and I have x amount of time to move my money! I didn't think much of it, but when I tried to get a new bank account, I was denied by more than one bank, and I was confused about why! so I requested a report from cifas! that's when it all came to light and the fact that they submitted a false report against me! avoid avoid avoid this bank; your life will never be the same again!

i had been a loyal revolut customer since 2018 and have banked over and above 1 million pounds in my bank account since I have been banking with them, using their services without issue until I was blindsided by an unjust and damaging action on their part. without any prior warning, revolut suddenly restricted my account and, soon after, reported me to cifas for fraudulent activity. this was completely false, and to this day, I have received no valid explanation for their decision.

the worst part? the lack of transparency. revolut never provided a clear reason for the report, nor did they give me a fair chance to challenge it before taking such a drastic step. my account was simply frozen, and soon after, I discovered that I had been marked by cifas, affecting my ability to access banking services elsewhere. this kind of reckless reporting can have serious consequences, potentially blacklisting someone from the financial system for years—something I never expected from a supposedly innovative and customer-friendly bank.

i have since spent months trying to clear my name, going through the lengthy and stressful cifas dispute process. revolut's customer service has been unhelpful at best, either ignoring my complaints or giving vague, uninformative responses. for a financial institution to take such extreme actions without proper investigation or justification is not just irresponsible but potentially damaging to innocent customers.

if you value your financial stability and peace of mind, I strongly advise avoiding revolut. a bank that can falsely accuse and report its customers without due process is not one to be trusted. I hope they take accountability for their actions and implement better safeguards, but for now, I would warn anyone against using their services.

View full review
Pros:
  • Good when it works
Cons:
  • Disappointed and disappointed

Preferred solution: Apology

User's recommendation: AVOID AVOID RUBBISH AND DISHONEST

Mirut V

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Card blocat

Revolut - Card blocat
Contains 2 confidential files for company representatives

Mi s-a restricționat cardul și nu înțeleg de ce. Mă puteți ajuta cu un răspuns?

Am tot intrat pe Revolut cu dvs. și nu răspunde nimeni.

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Anonymous
map-marker Conwy, Wales

Avans from£300

Revolut - Avans from£300

I need an advance to pay my bills.You can withhold £100 from me on the 12th of every month. £100 Until I repay you, thanks in advance.

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User's recommendation: Thank you

Resolved
Vihan Fmb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dusseldorf, North Rhine-Westphalia

Resolved: I got a new card but I've don't know the IBAN number

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Good morning ladies and gentlemen please I got a new card I want to make transaction to my new card IBAN number I can't get it for the new card so put me through please. BECAUSE I USE MY FORMER EVEN NUMBER THE CARD THAT I LOST BUT IT'S NOT WORKING THIS TRANSACTION IS NOT GOING PLEASE I NEED HELP

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Brandon B Ojb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Get back into my bank

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I need someone to speak to. I'm locked out of my Revolut and have been for years, but I need someone I can speak to, not an automated service. Thanks.

View full review
Resolved
Alex F Bbv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Stolen phone, lost access to my revolut email

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Updated by user Mar 23, 2025

Company fixed the issue and I have been provided with apology. I've got access to my app and account through a new phone that I bought

Original review Mar 07, 2025

I need to do payments online, and I cannot because my phone was stolen, on top I've lost access to my email related to the Revolut account because of the same reason, and it's impossible in my situation to contact the Revolut company. My question is >i f they are any solutions to the situation given ?

View full review
Pros:
  • Good concept
Cons:
  • Lack of customer access outside the app or email

Preferred solution: customer support so I can regain power to my account so I may be able to use my account ......

User's recommendation: recommend the problems that you get ?

Anakin Ynh

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ajaccio, South Corsica

Yesterday on 09/03/2025 .200 €were taken from my account to pay for petroleum.which was 5€ ?

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Contains 1 confidential file for company representatives

Yesterday on 09/03/2025 .200 were taken from my account to pay for petroleum.which was 5 ? Can you help me

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Anonymous
map-marker Telford, Telford And Wrekin

Remove system

Revolut - Remove system

Not yet remove from my Lloyds bank please

remove please asap

I don't want to see in my that Revolut apps please, i already closed the account, please help me to remove from the system .

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Casey M Ggh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Problem with adding money from revolut to paypal

Problem with adding money from revolut to paypal

When I go on PayPal to add money from Revolut to PayPal, it says transaction failed. I tried to contact PayPal and they tried to resolve the issue, but they said it's not PayPal's fault and it was Revolut's.

So they told me to contact Revolut. Therefore, I am trying to contact you.

View full review
Pros:
  • Good for foreign tranasctions
Cons:
  • Bad service

Preferred solution: A way to fix it

User's recommendation: Contact revolutionary

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Chorley, Lancashire

Ai nid help

Revolut - Ai nid help
Contains 1 confidential file for company representatives

Meam piwdyt azi cardu rwvolut plus si am nevoie de alt card la adresa noua KINGS road 20 poscod E61DY VA MULTUMESCAM NEVOIE URGENT

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User's recommendation: Am nevoie de alt card nou

Rebecca M Qeo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Withholding funds

Original review updated Feb 08, 2025

9 days ago my revolut business account was compromised, someone had somehow gained access to my account, and it was right after a deposit was made to my account, so I went to secure my account noticed my email and phone number had been changed, so O changed my email without issues, but couldn't change my phone number so I messaged support in the chat section, at the same time I was messaging another person was messaging too trying to obtain the funds in my account. I was asked to submit a selfie holding a hand written note which I submitted to the chat, they changed my phone number and signed out all devices without any issues.

Then I was told I had to change my password then they would enable my account again. So for the last 9 days I have followed all their directions and have tried every option available including uploading my drivers license and passing the face scan for some reason the document scan is coming up as unable to verify although there was no issue prior to my account being disabled. The "password-change" page that attempts to load changes to the main website when it loads preventing me from accessing the password reset page. I have sent multiple recordings and pictures to show the process I am doing, I have talked to so many agents I lost count and I have to continuously explain the issue and explain that I Have already done every option available to change it from my side.

I am talking to yet another support agent whonis again asking for another recoding even though I have sent 7 emails to both email addresses i was given and I checked and there is every video they keep asking for, I am again sending another email with new recodings to show I am completing the process exactly as instructed. I am now behind on bills and am facing shut off due to my funds being held from me. i have asked about closing my account so I could be issied my balance and they ignore my request and send me to another department who tells me the same thing ad the department before, I have talked to multiple supervisors who tell me the same thing as the person before, I have asked if I was talking to a bot because of the same responses I get. There is no number to talk to a live person only a 24/7 chat which as I've started hasn't done anything except for repeat the same "forgot password" steps a dozen times plus.

I have asked if they could sent me a link to my email or do a temporary password change until my account is enabled again and I can gonin and chnage it, they say that the ONLY way is through the forgot password steps which none of which have worked for me. I am so frustrated and upset over this and don't know what to do in order to have access to my account and or funds. I am a victim and being treated as if I've done something wrong. I am about to contact the Better Business Bureau next.

To add to this, my ID scan finally went through and I was able to update my password finally after 9 days, but then they tell me they are doing a review, yet they was supposed to be doing a review the whole time my account has been disabled.

And today I am trying to contact someone and one support member closed the chat, send me a link that I not able to access. I'm so frustrated and just want access back so I can move on.

View full review
Loss:
$5990
Cons:
  • Security is awful and support is useless

Preferred solution: Access to my account enabled so O can access my funds

rayan r Bsv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Hallo, ich habe ein Problem. Ich kann kein Geschäftskonto eröffnen und möchte dafür einen Termin vereinbaren.

Hallo, ich habe ein Problem. Ich kann mehrmals kein Geschäftskonto eröffnen, aber leider kann das Programm meine Identität nicht nachweisen.

Ich hoffe, mit dem zuständigen Sachbearbeiter zu kommunizieren und einen Termin zu vereinbaren, um persönlich zu Ihnen zu gehen. Mit freundlichen Grüßen.

View full review
Loss:
$11
Pros:
  • Got
Cons:
  • Naen
Anonymous
map-marker London, England

Remove system

Revolut - Remove system

Please remove Revolut apps from my LLOYDS acc please

I added before in LLOYDS after Closed that Revolunt Still Showing in there system

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