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Revolut

Revolut Reviews

www.revolut.com
What is your customer experience with Revolut?

Revolut Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Revolut reviews show a 1.9 star rating from 445 customer reviews, 14% would likely recommend, and consumers are mostly dissatisfied; reviewers note high price level and many unfavorable reports.

Key Takeaways for Future Customers

  • Expect limited live support and frequent customer service delays when issues arise.
  • Online banking and transfer money features work for some users.
  • Many customers request a refund or resolution for blocked or held funds.

Negative Feedback / Risk Areas

  • Recurring customer complaints about inability to contact support and automated chat loops.
  • Account locks, verification loop bugs, and long holds on payments or payouts.
  • Disputes and refund requests often delayed or denied, causing financial impact.

Positive Feedback

Some users report reliable online banking and straightforward transfers; a few say they will update when problems are resolved.

View full overview ›

Media from reviews

I'm asking myself if AI is managing the entire revolute customer relations?
Revolut - Account restrictedScammers RevolutScammers Revolut - Image 2Scammers Revolut - Image 3Revolut - FraudRevolut - I need open account iban
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Cathy Adams A
map-marker Columbus, Indiana

Payment didn’t go through

The payment didn't go through. I sent two different payments. The 20 dollars hasn't gone through yet.

Loss:
$20
Pros:
  • Easy to use
Cons:
  • Money doesnt go through

Preferred solution: Full refund

View full review
Amit Qen

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Varna, Varna

I'm asking myself if AI is managing the entire revolute customer relations?

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AI Highlights
  • - Suspicious action by Revolut via a strange email; access lost.
  • - Contacted bank for a week, sent 70+ messages and got only AI support, is it a scam?
I'm asking myself if AI is managing the entire revolute customer relations?

I've reported a suspicious action started by revolute sending me a strange email. Since then I've lost control over my account, trying to communicate with them for more than a week, send more than 70 messages and complaints, all I can get is something that looks like AI support, sending main circles.

I'm starting to wonder can it be this bank is a scam? I'm really interested in any opinion?

Loss:
$1050000
Pros:
  • Transfer fast
Cons:
  • You could never get a human customer support

Preferred solution: Deliver product or service ordered

User's recommendation: My experience with revolute is horrible I don't trust them

View full review
Gloria A Deh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I've tried to access my application,...

AI Highlights
  • - PIN/login failures block access and the card requires a deposit.
  • - Identity verification fails for Face ID and license; investigation requested.

I've tried to access my application, but I still haven't been able to get the card because I need to deposit money into the account I'm going to use to buy your card. Now I've tried to log in, but it won't let me because supposedly the PIN isn't correct.

I want you to investigate what's happening. Second, it redirects me to the video with my Face ID and driver's license. And even then, they don't accept it. I've tried so many times that I'm fed up.

I'd like to know what's going on.

Please investigate so I can open this account again without any problems. My name is Gloria Aquino.

Preferred solution: Fix my app

View full review
Resolved
Tracen Fhe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Amsterdam, North Holland

Resolved: Revolut has no valid method for recovering lost email passcode with passport

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AI Highlights
  • - Account reactivation failed due to a verification loop.
  • - The staff could not understand or escalate to tech support.

After repeated tries to re activate my account I gave up following orders of chat bots and the verification loop.

Made a complaint to a HUMAN complaint officer who couldnt understand what actually happened nor forward to technical dep because of a verification loop bug.

Couldnt take the effort to actually look what is happening and just regurgitates useless info without any understanding of the actual issue.

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kristine g Maj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Account restricted

Revolut - Account restricted

Lift the restriction on account am teally pissed off at this no money can get through i was scammed and they r trying to put money in but cant

Loss:
$229
Pros:
  • Quick and easy
Cons:
  • Restrictions

Preferred solution: Full refund

View full review
KAREN E Ssi
map-marker Miami, Florida

I lost my card. Sent out emails several times. Never got back and response

I lost my card, sent out for another card, never got a card or a response. The account seems like it was closed, and there's nothing else to go on.

Emails upon emails and nothing. I called, and it seems as if nothing can be done.

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Fernando S Ail
map-marker Turlock, California

Need to know where is my money at

They have been depositing money in my account from Portugal, and I don't see it in my account. I have been trying to call your bank, but with no success.

I need help to find out what happened. I need a fast response because the Portugal government is sending money to my account for my kid.

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Anonymous
map-marker Albuquerque, New Mexico

Why is it so difficult to get someone on the line, real person

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I need to get into my account. Why does it take, two weeks.

??

I can't even keep track of my dollars , crypto or anything else. Get you selves together or get out.Less questions, somehow I need to log in five to eight times.

View full review
Oghenetega O Qjp
map-marker Dublin, Leinster

Issue with Business account registration

Can't verify my country of residence for two days now for a business account that I am trying to open.

Preferred solution: Help with verification

View full review
Novak Vjt
map-marker Cork, County Cork

No one to speak too

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Talk to a real person, I still need to deal with my issue, can someone call me, 087915****, thanks!!!

View full review
Ema Cosmina P

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Los Angeles, California

Terrible scam site, Worst customer supports

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AI Highlights
  • - Money held for weeks by Revolut; ~5K USD from other businesses.
  • - Automated support gives no reason or timeline and the user calls it a scam.

This site is terrible. They are holding my business money for weeks.

I received around 5K USD from other businesses some weeks ago, but Revolut is still holding my money. When I ask about the reason, their customer support is just sending automated replies, asking me to wait for 1 to 3 business days without giving any reason or exact timeline; it has already been weeks since I've received it.

A very horrible experience, and I need to get my money as soon as possible. Their platform is causing financial damage to customers, a very horrible scam site, and I strongly suggest other businesses and individuals not to use this platform.

Loss:
$5700
Pros:
  • No pros at all
Cons:
  • Worst customer support
  • Chatbot replies
  • Randomly holding your money for months

Preferred solution: Full refund

User's recommendation: Never use this scam site, they will randomly steal your fund.

View full review
Savi D Zxt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Lambeth, Lambeth

Fraud

Revolut - Fraud

I have been fraudulently charged for no reason for no reason I am fraudulently charged I cant take this nonsense I am writing to you for immediate action

View full review
Reniya Put
map-marker Belfast, Belfast

Account blocked

I have had £10 transfer to my account via Revolut from my friend. It hasn't been returned to his account.

Loss:
$10

Preferred solution: Full refund

View full review
Ardith Rft
map-marker London, England

They are refusing to pay my money out of my bank to buy a car

I went to buy a car advertised and paid for it. I then decided to buy a better one they had and paid the difference which was held and marked as a scam which it obviously isn't.

I have had to take a selfie and answer dozens of questions and the payment is still not gone through

User's recommendation: Use crypto or cash

View full review
Anonymous
map-marker Dublin, Leinster

Unable to open a new account

Please with all this delays can I get my old account back since am unable

To open a new one because i deleted it.Thanks

View full review
Anonymous
map-marker Dublin, Leinster

Unable to open a new account

Have closed my pervious account and am unable to open the new account. Please I need to open the new account. Thanks

View full review

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