Revolut Questions and Answers
How do I get my account back.
My account has been locked for verification , I’m got money there I need to get home out as soon as possible that’s the only card i have and only money I have
If you still have any issues with your account, please contact the Revolut customer care team:
- by phone at +442033228352;
- via the in-app chat.
Support is provided 24 hours a day, 7 days a week.
How can I get my revolut account back?My phone was stolen, I bought another one.The email address I had on that account tells me that the password is wrong and I can't recover it because the number to find out is the old number. The old number is only available. The account I made with the phone number +337******** and the email address simionandreea2910@***.com.
According to Revolut FAQs the problem of accecing account is common among other users. In case you’ve changed your phone number and you cannot access your account you should:
- Open the app.
- Log in with the phone number used to sign up!
- Type your passcode, the app will require to enter the 6 digit code.
- Don’t enter any code.
- Wait 2 mins and press support!
How do I contact revolut from Ireland about an issue with adding money to my account.
- by phone at +44 203 3** **52;
- via the in-app chat;
- via the company's social networks;
- by mail to Revolut Limited 4th Floor, 7 Westferry Circus E14 4HD London, United Kingdom.
How do I close my account and draw the balance out to original source(card).
I cannot access my account at all i’ve verified this and that many times it’s just frustrating i’d Like to close my revolut acc and pull my money out revolut have no customer service at all
According to Revolut cancellation policy to close your active account via mobile app, please open Profile tab » Settings » Close account. If you are not able to close the account yourself, get in touch with Revolut Business support team. You can reach them at revolut.com/contact-us.
can you send me history of me buying and sellling stocks.
Hello In the end of a last year i closed revolut accaunt becouse I tought that revolut s going out of EU and know I would need my history of buying and selling stocks is there anyting you can do abaut that? and anohter question can i reopen my accaunt again
In case you need any statements or documents you should contact Revolut customer support team. You can reach them at revolut.com/contact-us. It might be difficult opening an account if you had closed one earlier.
I have been unable to top up my account for two days. Can you advise if you have a problem.
After I have typed in my security code, nothing happens after that point.
- by phone at +442033228352;
- via the live chat at revolut.com/contact-us;
- via the company's social networks.
Why my card is blocked?
To get more information about your card, please contact the Revolut customer care team via the support form in your Revolut app.
Why have you closed my account and wheromy money??My Revolut account has been closed. I only found this out when trying to withdraw my money why???
Is this standard procedure and respect for someone who has done nothing and went to withdraw her own money. I want my money back now!!!
- if they have good reason to suspect that you are behaving fraudulently;
- if you haven't given them the information they requested;
- if they have good reason to believe that information you have provided is incorrect or not true;
- if you've broken Revolut terms and conditions in a serious or persistent way;
- if they have good reason to believe that your use of the Revolut app is harmful to them or their software, systems or hardware;
- if they have good reason to believe that you continue to use your account could damage their reputation or goodwill;
- if they have asked you to repay money you owe them and you have not done so within a reasonable period of time;
- if you've been declared bankrupt;
- they may also decide to close or suspend your account for other reasons.
Revolut should contact you through the Revolut app at least two months before they close or suspend your account.
To get more information about why they closed your account and how you can get your money, please contact the Revolut customer care team:
- by phone at +44 203 3** **52;
- via the company's social networks;
- via the Revolut app.
Support is provided 24/7.
Why i haven't received my card?So i applay for a account and is been open i can log in in to the app but the prob is . I dont have the card i haven't received the card since i apply and i cant activate it because i dont have the card can u pls call me on .0730728**** or email me on . paraschivaciuraru96@***.com Many thx
Standard delivery can take up to 9 working days.
Express delivery can take up to 4 working days.
If you still did not receive your card before the expected delivery date, please report the card as lost or stolen in the app and order a replacement card.
To check your card's status, please follow the below steps:
You may also reorder the card.
To get more information about your card, please contact the Revolut customer care team: