Revolut - Disputes being denied back to back and it’s not a fair resolution

Im reaching out in regards to my claim that was denied due to it not being sufficient enough to support credit to my account. I was not able to provide supporting documentation upon submitting my dispute and I have supporting documentation as well as screenshots from reaching out to merchants.

I just need this claim to be reopened so that I can be able to retrieve my stolen funds. Im very upset that brushes the outcome for my claim because Ive been very patient. I will be uploading my documentation/proof to support my claim. I also will be uploading my bank account that was compromised too and I had fraudulent transactions on there as well because my phone was stolen and hacked.

I filled a complaint already about my account being compromised and I was told that I let or authorized someone to use my account or that I let someone use my account and that is NOT TRUE!

I did not have access to my account or phone that was stolen since 11/22/2025 up until now. The way I was able to dispute now is because I had to buy a new phone and I had to change my password on this app too.

I have to go through so many security measures to try and resolve this and I have reached out to so many merchants. I just want a fair resolution for my disputes that were denied, I dont think its being investigated fairly because of the timeframe with the decision they came up with and the documentation I provided is enough proof for me to be refunded.